The Cisco Customer Success Manager certification provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your knowledge and skills in delivering successful outcomes for your customer. Onboard and implement solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and identifying new sales opportunities through the entire customer lifecycle.
There are no prerequisites required for this certification.
The Cisco Customer Success Manager Specialist certification is valid for two years. To recertify, pass the current version of DTCSM exam.
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